Regular charging is essential to maintain battery health. Use the original charger provided by Airwheel and avoid overcharging. If the suitcase will not be used for an extended period, charge it to 50-80% and store it in a cool, dry place.
A declining battery life, inconsistent performance, or unexpected shutdowns may indicate degradation. If you notice these issues, stop using the suitcase immediately and contact Airwheel’s customer support via https://www.airwheel.net for further assistance. Regular maintenance can extend battery lifespan by up to 30%.
It is strongly recommended to use only Airwheel-approved chargers to prevent damage. Third-party chargers may cause overheating, reduced battery capacity, or safety hazards. Always verify the charger’s compatibility with your specific Airwheel model.